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Online Support for Transition to Practice

References

Communication in Healthcare

Section 1: Introduction

References

Section 2: SBAR Communication Technique

References

Section 3: The OARS Model

References

Section 4: TeamSTEPPS©

References

Section 5: DESC Communication Technique

References

  • Gardner, D., Cooper-Thomas, H.D. (2021). Addressing Workplace Bullying: The Role of Training. In: D'Cruz, P., Noronha, E., Caponecchia, C., Escartín, J., Salin, D., Tuckey, M.R. (eds) Dignity and Inclusion at Work. Handbooks of Workplace Bullying, Emotional Abuse and Harassment, vol 3. Springer, Singapore. https://doi.org/10.1007/978-981-13-0218-3_4
  • Kilgore, Bradley BFA; Harriger, Cassandra BSN, RN; Gaeta, Laura PhD; Sharpp, Tara J. PhD, RN. Unmasking misunderstandings: Strategies for better communication with patients. Nursing: January 2021 - Volume 51 - Issue 1 - p 56-59 doi: 10.1097/01.NURSE.0000724368.90257.74
  • Atalla, A., Elamir, H., & Abou Zeid, M. (2022). Exploring the relationship between organizational silence and organizational learning in nurses: A cross-sectional study. Journal of nursing management, 30(3), 702–715. https://doi.org/10.1111/jonm.13539
  • Kimes, A., Davis, L., Medlock, A., & Bishop, M. (2015). ‘I’m not calling him!’: Disruptive physician behavior in the acute care setting. MedSurg Nursing, 24(4), 223-7.
  • Mayo Clinic (2022). Healthy lifestyle: stress management. Retrieved from www.mayoclinic.org

Safety in Healthcare

Section 1: Introduction

References

Section 2: Culture of Safety

References

Section 3: Partnering with Patients and Families to Improve Patient Safety

References

  • Bunting, R.F. (2010). Introduction to a culture, process, and philosophy. Journal of Healthcare Risk management, 29 (4), 4-14.
  • Effective Health Care Program, Agency for Healthcare Research and Quality (2020). Research Protocol: Strategies for Patient, Family and Caregiver Engagement. https://effectivehealthcare.ahrq.gov/products/family-engagement/protocol
  • CDC. (2021, August 16). Health Literacy Research and Best Practices. Centers for Disease Control and Prevention. https://www.cdc.gov/healthliteracy/researchevaluate/patient-engage.html
  • National Patient Safety Foundation’s Lucian Leape Institute. (2014). Safety Is Personal: Partnering with Patients and Families for the Safest Care. Boston, MA: National Patient Safety Foundation.
Section 4: Mistake-Proofing Care

References

Evidence-Based Practice

Section 1: Introduction to and Overview of Evidence-Based Practice (EBP)

References

  • ACE Star Model of EBP, Retrieved from http://www.nursing.uthscsa.edu/onrs/starmodel/star-model.asp Berwick, D. M., Nolan, T. W., & Whittington, J. (2008). The triple aim: care, health, and cost. Health Affairs, 27(3), 759-769.ss
  • Centers for Medicare and Medicaid provide an example of the PDSA model and template: https://www.cms.gov/medicare/provider-enrollment-and-certification/qapi/downloads/pdsacycledebedits.pdf
  • Cormack, J. C. (2002). Evidence-based practice…What it is and how do I do it? Journal Orthopaedic & Sports Physical Therapy, 32(10), 484-487.
  • Craig, J.V., Smyth, R. L. (2012). The Evidence-based practice manual for nurses. 3rd ed., Edinburgh, Churchill Livingston Elsevier.
  • Deming, W. E. (2000). Out of the crisis (1. MIT Press ed.). Cambridge, MA. MIT Press.
  • Donabedian, A. (1988). The quality of care: How can it be assessed? Journal of the American Medical Association. 121, 1145–1150
  • Doody, C. M., & Doody, O. (2010). Introducing evidence into nursing practice: using the IOWA model.?British Journal of Nursing,?20(11), 661-664.
  • Dudley-Brown, S. (2012). Challenges and barriers in translation. In K. M. White & S. Dudley-Brown.?Translation of evidence into nursing and health care practice (pp. 191-199). New York, NY: Springer Publishing Company.
  • Everett, L. Q. & Titler, M. G. (2006). Making EBP part of clinical practice: The Iowa Model. In R. F. Levin & H. R.
  • Feldman (eds.), Teaching evidence-based practice in nursing: A guide for academic and clinical settings. New York: Springer Publishing Co.?
  • Institute of Medicine (US). Committee on the Robert Wood Johnson Foundation Initiative on the Future of Nursing. (2011). The future of nursing: Leading change, advancing health. Washington, DC: National Academies Press
  • Langley, G. L., Moen, R., Nolan, K. M., Nolan, T. W., Norman, C. L., & Provost, L. P. (2009) The improvement guide: A practical approach to enhancing organizational performance (2nd ed.). San Francisco, CA. Jossey-Bass.
  • Leung, G. M. (2001). Evidence-based practice revisited. Asia Pacific Journal Public Health, 13(2), 116-221.
  • Majid, S., Foo, S., Luyt, B., Zhng, X., Theng, Y., Change, Y., Mokhtar, I. A. (2011). Adopting evidence-based practice in clinical decision making: Nurses’ perceptions, knowledge, and barriers.?Journal of the Medical Library Association, 99(3),?229-236. doi: 10.3163/1536-5050.99.3.010. Retrieved from?ebpresearchcouncil@huntingtonhospital.com
  • Melnyk, B., Fineout-Overholt, E. (2002). Putting research into practice. Reflections on nursing leadership, 28 (2), 22-25, 45.
  • Melnyk, B., M., Gallagher-Ford, L., and Fineout-Overholt, E., (2017). The Evidence-Based Practice Competencies In Healthcare: A practical Guide for Improving Quality, Safety and Outcomes. Indianapolis, ID. Sigma Theta Tau Internation>
  • Newhouse, R. P., Dearholt, S. L., Poe, S. S., Pugh, L. C., & White, K. M. (2007). John Hopkins nursing evidence-based practice model and guidelines. Indianapolis, IN, Sigma Theta Tau International. www.hopkinsmedicine.org/evidence-based-practice/jhn_ebp.html
  • National Quality Forum (NQF) http://www.qualityforum.org/
  • Press Ganey Associates (2016) National database of nursing quality indicators (NDNQI) http://www.pressganey.com/solutions/clinical-quality/nursing-quality
  • Rycroft-Malone, J. (2004). The PARIHS framework—A framework for guiding the implementation of evidence-based practice. Journal of nursing care quality, 19(4), 297-304.
  • Sackett, D., L. (1992). A primer on the precision and accuracy of the clinical examination. Journal American Medical Association, 267, 2638-2644.
  • Sackett, D., Rosenberg, W., Muir Gray, J., Haynes, R. B., & Richardson, W. (1996). Evidence-based medicine: What it is, and what it isn’t. BMJ:British Medical Journal, 312, 71-72.
  • Schaffer, M. A., Sandau, K. E., & Diedrick, L. (2013). Evidence-based practice models for organizational change: overview and practical applications. Journal of advanced nursing, 69(5), 1197-1209.
  • Titler, M. G., Kleiber, C., Steelman, V. J., Rakel, B. A., Budreau, G., Everett, L. Q., ... & Goode, C. J. (2001). The Iowa Model of Evidence-Based Practice to Promote Quality Care. Critical care nursing clinics of North America, 13(4), 497-509.

Section 2: Models of Evidence-Based Practice

References

  • AHRQ National Guidelines Clearinghouse (2016). Retrieved from https://guideline.gov/
  • American Nurses Association. (2015). Nursing: Scope and standards of practice 3rd ed. Nursesbooks.org.
  • Heneghan, C. & Badenoch, D.(2006). Evidence-Based Medicine Toolkit, 2nd edition. Oxford: Blackwell Publishing: BMJ Books. p. 71.
  • Melnyk, B. M. (2012). Achieving a high-reliability organization through implementation of the ARCC model for system wide sustainability of evidence-based practice.?Nursing Administration Quarterly, 36(2), 127-135. doi:10.1097/NAQ.0b013e318249fb6a
  • Melnyk, B. M., Gallagher-Ford, L., and Fineout-Overholt, E. (2015). Evidence-based practice in Nursing & Healthcare: A guide to best practice (3rd ed.). Philadelphia, PA: Wolthers Kluwer.?
  • Sackett, D., Rosenberg, W., Muir Gray, J., Haynes, R. B., & Richardson, W. (1996). Evidence-based medicine: What it is, and what it isn’t. BMJ:British Medical Journal, 312, 71-72.
Section 3: Implementing Evidence Into Practice

References

  • Benner, P. (1984). From novice to expert. Menlo Park.
  • Gillick, M. R. (2013). The critical role of caregivers in achieving patient-centered care. Jama, 310(6), 575-576.
  • Rubenfeld, G., & Scheffer, B. (2010). Critical thinking tactics for nurses: Achieving the IOM competencies. Sudbury, MA, Jones & Bartlett.
  • Rubenfeld, M.G., Scheffer, B. K., (2006). Critical thinking tactics for nurses. Sudbury, MA, Jones & Bartlett.
  • Sackett, D., Rosenberg, W., Muir Gray, J., Haynes, R. B., & Richardson, W. (1996). Evidence-based medicine: What it is, and what it isn’t. BMJ:British Medical Journal, 312, 71-72.
  • Sackett, D. L., Richardson, W. S., Rosenberg, W., & Haynes, R. B. (2000). Evidence-based medicine: how to practice and teach. EBM. 2nd.ed., Edinburgh: Churchill Livingstone.
  • Scheffer, B.K., & Rubenfeld, M.G. (2000). A consensus statement on critical thinking in nursing. Journal of Nursing education, 39, 352-359.
  • Titchen, A., & Manley, K. (2006). Spiralling towards transformational action research: philosophical and practical journeys. Educational Action Research, 14(3), 333-356.
Section 4: Engaging Patients and Families in Care Decisions Utilizing the Evidence Base

References

  • Sackett, D., Rosenberg, W., Muir Gray, J., Haynes, R. B., & Richardson, W. (1996). Evidence-based medicine: What it is, and what it isn’t. BMJ:British Medical Journal, 312, 71-72.
  • Sackett D, Strauss S, Richardson W, Rosenberg W, Haynes R. (2000). Evidence-Based Medicine: How to Practice and Teach EBM. 2nd ed. Edinburgh, Churchill Livingstone.
  • Institute of Medicine (IOM). (2001). Crossing the quality chasm: A new health system for the 21st century. Washington, D.C: National Academy Press.
  • Institute for Health Improvement (IHI), (2013) WIHI Patient and Family Centered Care Always Events. retrieved from http://www.ihi.org/resources/Pages/AudioandVideo/WIHIAlwaysEventsatIHI.aspx
  • Gillick, M. R. (2013). The critical role of caregivers in achieving patient-centered care. Jama, 310(6), 575-576.
  • Stevens, K. (2013). The impact of evidence-based practice in nursing and the next big ideas. The Online Journal of Issues in Nursing, 18(2).
  • Stevenson, F. A., Barry, C. A., Britten, N., Barber, N., & Bradley, C. P. (2000). Doctor–patient communication about drugs: the evidence for shared decision making. Social science & medicine, 50(6), 829-840
Section 5: Use of Evidence-Based Practice to Ensure Patient Safety

References

  • Kohn, L. T., Corrigan, J. M., & Donaldson, M. S. (Eds.). (2000). To err is human: building a safer health system (Vol. 6). National Academies Press.
  • Pronovost, P. J., Berenholtz, S. M., Goeschel, C. A., Needham, D. M., Sexton, J. B., Thompson, D. A., & Hunt, E. (2006). Creating high reliability in health care organizations.?Health Services Research,?41(4), 1599-1617.
  • Reason, J. (1990). Human error. Cambridge University Press.
  • Makic, M. B. F., Rauen, C., Watson, R., & Poteet, A. W. (2014). Examining the evidence to guide practice: challenging practice habits. Critical care nurse, 34(2), 28-45.
  • Melnyk, B. M., & Fineout-Overholt, E. (Eds.). (2011). Evidence-based practice in nursing & healthcare: A guide to best practice. Lippincott Williams & Wilkins.
  • Mick, J. M., Wood, G. L., & Massey, R. L. (2007). The good catch pilot program: increasing potential error reporting. Journal of Nursing Administration, 37(11), 499-503.
  • American Association of Critical Care Nurses AACN (2004). Delegation handbook 2nd ed. Retrieved from www.aacn.org/WD/Practice/Docs/AACNDelegationHandbook.pdf
  • Fowler, M. D. M., (2015). Guide to the code of ethics for nurses with interpretive statements: Development, interpretation and application 2nd. Ed. Silver Spring, MD., Nursebooks.org.
  • The Joint Commission: National Patient Safety Goals https://www.jointcommission.org/assets/1/6/2016_NPSG_OME.pdf

Preventing and Responding to Violence in the Workplace

Section 2: Assessing Challenging Behaviors

References: Section 2

  • Gillespie, G. L., Gates, D. M., & Fisher, B. S. (2015). Individual, relationship, workplace, and societal recommendations for addressing healthcare workplace violence. Work, 51(1), 67-71.
  • Hill, A. K., Lind, M. A., Tucker, D., Nelly, P., & Daraiseh, N. (2015). Measurable results: Reducing staff injuries on a specialty psychiatric unit for patients with developmental disabilities. Work, 51(1), 99-111.
  • Luck, L., Jackson, D., & Usher, K. (2007). STAMP: components of observable behavior that indicate potential for patient violence in emergency departments. Journal of advanced nursing, 59(1), 11-19.
  • Renker, P., Scribner, S. A., & Huff, P. (2015). Staff perspectives of violence in the emergency department: appeals for consequences, collaboration, and consistency. Work, 51(1), 5-18.
  • Richmond, J. S., Berlin, J. S., Fishkind, A. B., Holloman Jr, G. H., Zeller, S. L., Wilson, M. P., ... & Ng, A. T. (2012). Verbal de-escalation of the agitated patient: consensus statement of the American Association for Emergency Psychiatry Project BETA De-escalation Workgroup. Western Journal of Emergency Medicine, 13(1), 17.
Section 2: Assessing Challenging Behaviors

References Section 2 Continued

  • Simpson, S. A., Rylander, M., & Albert, L. (2017). Verbal de-escalation of the agitated patient Chapter 1: Identification and assessment of agitation. School of Medicine University of Colorado; Denver Health; Verbal de-escalation of the agitated patient Chapter 1: Identification and assessment of agitation. Youtube. Retrieved August 15, 2022, from https://www.youtube.com/watch?v=musgq94q8GQ.
  • Wirth, T., Peters, C., Nienhaus, A., & Schablon, A. (2021). Interventions for workplace violence prevention in emergency departments: a systematic review. International journal of environmental research and public health, 18(16), 8459.
  • YouTube. (2017). Workplace Bullying - An animated Infographic . Retrieved August 18, 2022, from https://youtu.be/k6JoWaBf4II
  • Crisis Prevention Institute (n.d.) https://www.crisisprevention.com/
  • NAPPI Training Home Page (n.d.) https://nappiinternationalincusa.lmsportal.com/ets/home
Section 3: De-escalation Strategies

References for Section 3

  • Hallett, N., & Dickens, G. L. (2017). De-escalation of aggressive behaviour in healthcare settings: Concept analysis. International Journal of Nursing Studies, 75, 10-20.
  • Pope K. Crisis intervention in dealing with violent patients: De-escalation techniques. http://paetc.org/wp-content/uploads/2014/10/De-escalation-PACE.pdf
  • Price, O., & Baker, J. (2012). Key components of de-escalation techniques: A thematic synthesis. International journal of mental health nursing, 21(4), 310-319.
  • Richmond, J. S., Berlin, J. S., Fishkind, A. B., Holloman Jr, G. H., Zeller, S. L., Wilson, M. P., ... & Ng, A.T. (2012). Verbal de-escalation of the agitated patient: consensus statement of the American Association for Emergency Psychiatry Project BETA De-escalation Workgroup. Western Journal of Emergency Medicine, 13(1), 17.
  • Simpson, S. A., Rylander, M., & Medlin, H. (2017). Verbal de-escalation of the agitated patient Chapter 2: Basic elements of verbal de-escalation. School of Medicine University of Colorado; Denver Health; Verbal de-escalation of the agitated patient Chapter 2: Basic elements of verbal de-escalation. Youtube. Retrieved August 15, 2022, from https://www.youtube.com/watch?v=8Gmf0LRJbR8
  • Simpson, S. A., Rylander, M., Monroe, C., & Seefeldt, T. (2017). Verbal de-escalation of the agitated patient Chapter 3: More practice with verbal de-escalation. School of Medicine University of Colorado; Denver Health; Verbal de-escalation of the agitated patient Chapter 3: More practice with verbal de-escalation. Youtube. Retrieved August 15, 2022, from https://www.youtube.com/watch?v=xonVIjwpTRU.
  • Simpson, S. A., Rylander, M., Monroe, C., Albert , L., & Seefeldt, T. (2017). Verbal de-escalation of the agitated patient Chapter 4: Advanced skills in de-escalation. School of Medicine University of Colorado; Denver Health; Verbal de-escalation of the agitated patient Chapter 4: Advanced skills in de-escalation. Youtube. Retrieved August 15, 2022, from https://www.youtube.com/watch?v=wl7yIF5KpfQ.
  • Wirth, T., Peters, C., Nienhaus, A., & Schablon, A. (2021). Interventions for workplace violence prevention in emergency departments: a systematic review.International journal of environmental research and public health,18(16), 8459.
  • YouTube. (2020). Communication -Basics and Importance. Curriculum Wadhwani. Retrieved August 19, 2022, from https://www.youtube.com/watch?v=2Lkb7OSRdGE.
Section 4: Personal Safety

References for Section 4

  • Simpson, S. A., & Rylander, M. (2017). Verbal de-escalation of the agitated patient Chapter 5: Personal safety and escape skills. School of Medicine University of Colorado; Denver Health; Verbal de-escalation of the agitated patient Chapter 5: Personal safety and escape skills. Youtube. Retrieved August 15, 2022, from https://www.youtube.com/watch?v=6CEJfDSiUXw.
  • Small, T. F., Gillespie, G. L., Kean, E. B., & Hutton, S. (2020). Workplace violence interventions used by home healthcare workers: an integrative review. Home healthcare now, 38(4), 193-201.
  • Stanley, M., Uridge, B., Dodd, L. (2021) Reducing healthcare violence using community policing-based strategies. Retrieved from https://www.myamericannurse.com/reducing-healthcare-violence-using-community-policing-based-security-strategies/
  • Virtual Healthcare Experience ?2015 Toronto Metropolitan University and The Chang School. Foundational Therapeutic Communication and Mental Health Assessment Skills Study is made available for public use under a Creative Commons Attribution-NonCommercial-NoDerivs (CC BY-NC-ND) license.
Section 5: Incident Reporting

References for Section 5

Safety and Professionalism in Community-Based Nursing Practice

Section 1 - Background and Scope

Section 1 References

Section 1 - Background and Scope

Section 1 References (continued)

Section 1 - Background and Scope

Section 1 References (continued)

Section 2 - Professionalism

Section 2 References

Section 2 - Professionalism

Section 2 References (continued)

Section 2 - Professionalism

Section 2 References (continued)

  • The University of New Mexico. (2021). Overcoming language barriers in nursing. Online Programs. Retrieved August 19, 2022, from https://rnbsnonline.unm.edu/articles/overcoming-language-barriers-in-nursing.aspx
  • Williams, T. E., Baker, K., Evans, L., Lucatorto, M. A., Moss, E., O’Sullivan, A., Seifert, P. C., Siek, T., Thomas, T. W., Zittel, B. (September 30, 2016) "Registered Nurses as Professionals, Advocates, Innovators, and Collaborative Leaders: Executive Summary" OJIN: The Online Journal of Issues in Nursing Vol. 21, No. 3, Manuscript 5.
Section 3 - Communication and Workplace Violence Prevention in the Community

Section 3 References

Section 3 - Communication and Workplace Violence Prevention in the Community

Section 3 References (continued)